We take pride in our online classes and stand behind our product. If our class is not accepted by the court or agency where you were convicted that requested that you complete a class, you have 60 days from the date of registration aka "purchase date" to request a refund. No refunds will be given after that 60 day period.
If we have already sent out your certificate and you request a refund, you must provide us with written proof from the court or agency stating that our course was not accepted. This document must include the name and phone number of the person who mailed or presented you with the letter of decline so that we may contact them directly to confirm the denial.
If your certificate was sent out $60 will be subtracted from the cost of the class if a refund is issued within the first 60 days. This only applies if we have already sent out your certificate to cover our cost for shipping and processing your certificate.
For example if the class you purchased cost $189 the amount of your refund will be $129 if within the first 60 days. The refund amount for the same will be $94.50 if processed beyond 60 days.
Absolutely no refunds will be given after 60 days.
In the event that when we receive your email request for your certificate we notice that the state requiring the class does not accept online classes, but you took our class anyway we will notify you of this. If this is the case and you exceeded our 60 day refund policy we cannot issue you a refund, so please make sure you get approval for an online class before you register or give us a call and we can tell you if you can based on your situation and the state requiring you to take the class.
Please get court approval before registering for an online DUI class!
Although our classes have been accept by courts and agencies in the past we cannot guarantee that these same courts and agencies will accept them in the future. What is perceived as an acceptable class by one person within the court or agency, may not be acceptable to someone else.
Please insert "Refund request" in the Subject line.